The Only Platform Built Around
Referral Strategy — Not Just Software
ReferralPoint is an AI-powered, data-driven, fully automated, closed-loop referral strategy that quantifies the financial impact — for both Fee-for-Service and Value-Based Care organizations.
Born inside Lightbeam, the #1 pop-health platform in value-based care.
We started as the referral module within Lightbeam. After successfully solving referral challenges for the largest pop-health networks in the country, we realized we had something the rest of the referral industry didn't. In 2018 we launched ReferralPoint to bring that strategy to every medical group, health system, community health center, and payer — regardless of their pop-health stack.
Lightbeam clients have generated over $5 Billion in savings.
Most organizations don't know what referrals are really costing them.
Three years of research showed that medical groups, health systems, and payers were unaware of the impact referrals were having on cost, quality, and revenue.
Leakage drains revenue
Out-of-network referrals quietly raise total cost of care while in-network specialists sit underutilized.
Half of referrals never close
Patients fall out of the funnel between the order and the appointment. Outcomes suffer and the loop never closes.
VBC dollars left on the table
Without claims-grade visibility, leaders can't quantify what referral steerage is actually worth in shared savings.
What we do that other referral tools can't.
Four pillars — engineered together, not bolted on. This is why ReferralPoint behaves like strategy, not a tool.
Built on Pop-Health Security Infrastructure
Born inside Lightbeam. HIPAA, HITRUST CSF, SOC 2 Type II, NIST, FISMA — security, governance, and EHR integration that meets enterprise procurement on day one.
Powered by Claims + 3rd-Party Data
We ingest claims to score every specialist (IdealMATCH), build smart networks, and deliver a 3-year referral look-back. Every referral closes with diagnosis, procedure, and cost attached.
Patient + 2-Way EHR Automation
Two-way EHR integration plus patient outreach automates the manual referral chores — cutting referral cost in half and giving staff and patients a calmer experience.
Maximizes FFS + VBC Contracts
We identify what each contract rewards and supply the steerage, automation, and reporting to capture more of it — across both fee-for-service and value-based arrangements.
Maximizing Both Fee-for-Service & Value-Based Contracts
As provider risk increases across the payment continuum, the financial reward grows — but only if you can identify, steer, and quantify the right referrals. ReferralPoint is engineered for both ends of the curve.
Claims-grade visibility into where every dollar leaks across FFS volume and VBC savings.
AI matches every referral to the highest-reward in-network specialist for the contract.
Quarterly KPI report attaches dollars to every referral — saved, earned, recovered.
One Platform — Two Sales Motions
Most tools pick a side. ReferralPoint wins for the PCP groups sending referrals and the specialty practices receiving them — with one shared data and EHR foundation.
Outbound — send every referral to the right specialist
- ✓IdealMATCH scores every specialist on cost, quality, access, loyalty, and outcomes
- ✓Auto prior auths submitted from inside the referral flow — lower cost per auth and faster turnaround
- ✓SARA schedules patients and closes the loop back into your EHR
- ✓Quarterly executive KPI report quantifying leakage saved and VBC dollars earned
Inbound — automate every referral you receive
- ✓Consolidates Fax, Direct, Email, Web Form, Labs, Notes into one smart queue
- ✓Auto-creates patient charts in your EHR & initiates scheduling
- ✓Auto-closes the loop back to referring PCPs — regardless of their EHR
- ✓Auto-tracks RTR, RTA, Days to Schedule/Appt, Close-Loop Ratio — the KPIs Vanguard, Privia and others now require
ReferralPoint vs. Typical Referral Tools
Most referral tools manage the order. We manage the strategy — from claims insight through closed-loop outcomes.
Real numbers from named customers
Each metric below is sourced from a published ReferralPoint case study. Your numbers will move the moment claims and EHR data start flowing.
Transform your referral program in 3 simple steps
Schedule a Tailored Demo
Meet with our team to share your current workflow, challenges, and goals. We show you exactly how ReferralPoint plugs into your day.
Get a Custom Blueprint
We map the inefficiencies in your current process and deliver a clear plan to streamline referrals, reduce costs, and improve outcomes.
Track Results & Drive Value
Implement the new referral process, then monitor clinical and financial improvements in real time as revenue and savings compound.
Built To Work With Your EHR
Marketplace-listed across the EHRs you already use — and extending into the top 20+ EHRs through our parent company Lightbeam.
Frequently Asked Questions
ReferralPoint is the only platform built around referral strategy — combining AI matching, automated prior auth, patient engagement, and closed-loop visibility in one integrated workflow with quantified financial impact.
Make Referrals a Financial Strategy
See exactly how much ReferralPoint can save and earn for your organization.