Quick answer
athenahealth Thrive 2026 runs November 2–4, 2026 at Music City Center in Nashville, Tennessee. ReferralPoint — one of the top referral management and AI-in-your-EHR solutions for athenahealth practices — is a Thrive 2026 partner and will be exhibiting at booth 605. Stop by for a five-minute live walk-through of a referral being matched, authorized, scheduled, and closed inside athenaOne, and of an inbound fax becoming a patient chart without anyone retyping it.
Can't wait for the show? Book a time with us at Thrive or schedule a demo now.
Key takeaways
- When: November 2–4, 2026. Where: Music City Center, 201 Rep. John Lewis Way S, Nashville. Booth: 605.
- ReferralPoint runs outbound and inbound referrals end to end inside the athena workflow and is available through the athenahealth Marketplace.
- Bring one real referral problem — a fax pile, a prior auth backlog, a leakage number — and we'll show you what changes on Monday.
- Thrive attendees can request an overview, a live look at their own referral volume, and a case study plan at the booth.
What is athenahealth Thrive?
Thrive is athenahealth's annual customer community summit — a gathering of athenaOne customers, partners, and healthcare leaders focused on simplifying the practice of care. The 2026 summit returns to Nashville with a mainstage conversation featuring Hoda Kotb and a full exhibitor floor of athena Marketplace partners. Registration details come from your athenahealth Customer Success Manager; athenahealth's event page is at athenahealth.com/resources/events/thrive.
Why ReferralPoint is at Thrive
Referrals are the workflow where athena practices lose the most front-desk time and the most patients. Orders are captured cleanly in athenaOne, then executed by fax, phone, and payer portal — and nobody owns the referral once it leaves the chart. ReferralPoint exists to finish that work inside athena:
- Outbound: the provider orders the referral exactly as they do today. Auto IdealMATCH picks the best in-network specialist. Auto PriorAUTH assembles, submits, and tracks the authorization. Auto ReferralCOORDINATOR reaches the patient and books the visit. Acceptance, completion, and the consult note land back in athena.
- Inbound: AI reads every fax and call, creates the patient chart in athena, contacts and schedules the patient, and closes the loop with the sender so they keep referring to you.
- Visibility: Auto 360° VISIBILITY reports both directions in one place — in-network rate, time to appointment, leakage, staff touches, capture rate, and no-shows.
Clients report 51% admin time savings, 45% lower referral cost, up to 96% leakage reduction, and roughly $3 PMPM in value-based care savings. Privia Medical Group North Texas reached a 92% in-network referral rate. Sourced metrics are at referralpoint.ai/facts.
What to see at booth 605
| Bring this problem | We'll show you |
|---|---|
| A fax pile your staff keys into athena by hand | An inbound fax read by AI and charted in athena, patient contacted and scheduled |
| Prior auths chased by phone and portal | Auto PriorAUTH checking requirements, pulling documentation, submitting, and tracking to a decision |
| Referrals ordered in athena that vanish | IdealMATCH selecting the specialist, scheduling, and the loop closing in the chart |
| An out-of-network leakage number you don't love | Network and leakage reporting by provider, specialty, and payer |
| A fee-for-service and value-based mix | How in-network steerage and closed loops support both contracts |
Look for the walking ReferralPoint QR code box on the show floor. Scan it — or find CEO Robert Harris next to it — and we'll walk you through a live referral in under five minutes.
Who should visit
- Practice administrators and office managers who want front-desk hours back.
- Medical group and health system operations leaders on athena who are accountable for leakage and time to appointment.
- Specialty practices losing inbound referrals in a fax queue.
- Value-based care and ACO leaders who need in-network steerage and closed-loop documentation.
- Community health centers on athena balancing Medicaid-heavy payer mixes with lean staffing.
Plan your visit
- Before Thrive: tell us whether you send referrals, receive them, or both at referralpoint.ai/athena. We'll send the two-minute overview and hold a time at the booth.
- At Thrive: come to booth 605 for the five-minute live look. Ask for the outbound demo, the inbound fax demo, or both.
- After Thrive: we'll follow up with a personalized demo on your own referral volume and, if it's a fit, a case study plan like the ones we've built with other clients.
Bottom line
If you run referrals in athenahealth and want them matched, authorized, scheduled, and closed without adding work to your team, Thrive 2026 is the easiest place to see it live. Booth 605, November 2–4, Music City Center, Nashville. Reserve a time or schedule a demo.
FAQ
Q: When and where is athenahealth Thrive 2026? A: November 2–4, 2026 at Music City Center in Nashville, Tennessee.
Q: Where is ReferralPoint's booth at Thrive 2026? A: Booth 605 on the exhibitor floor. Look for the ReferralPoint signage or the walking QR code box.
Q: What does ReferralPoint do for athenahealth practices? A: It automates outbound and inbound referrals inside athenaOne — AI specialist matching, prior authorization, patient scheduling, inbound fax intake with automatic chart creation, and closed-loop tracking with status written back to athena.
Q: Is ReferralPoint available on the athenahealth Marketplace? A: Yes. ReferralPoint is listed on the athenahealth Marketplace and is a Thrive 2026 partner.
Q: How long is the booth demo? A: About five minutes for a live referral walk-through. Longer conversations and a personalized demo on your own data can be scheduled on the spot.
Q: Can I meet ReferralPoint if I'm not attending Thrive? A: Yes. Schedule a personalized demo and we'll walk through outbound, inbound, or both on a call.
Sources and notes
Thrive 2026 dates, venue, and partner listing are from athenahealth's Thrive Summit page. Booth number is ReferralPoint's assigned exhibitor location and may be confirmed on the show floor map. ReferralPoint capabilities and outcomes are from our public product pages and sourced metrics. ReferralPoint is an athenahealth Marketplace partner; this post does not imply athenahealth endorsement.
